TravServer is a one-of-a-kind combination of Travel CRM + Travel CMS+ Content Management+ Backoffice work. It already has helped a diverse range of Tour Operators, Travel Agents, & Travel Companies.
Having only good software for your travel business is OKAY but having good software with advanced features is excellent. Similarly, TravServer is that particular software for your overall travel business that helps to streamline your daily business operations & activities, improve customer data, increase profitability by providing more personalized and efficient service, control over the marketing efforts, simplify booking processes, provide better customer support, and analyzing business performance.
Let’s have a look at the following mentioned features that TravServer provides to its potential customers:
- Centralized Data Management: TravServer software allows travel businesses to store all their customer information in a centralized database. This makes it easy to access customer data, preferences, booking history, and other important details, enabling travel businesses to provide personalized service and offer customised travel packages to their customers.
- Automated Processes: With the help of automation features many time-consuming and repetitive tasks, such as data entry, follow-up emails, and appointment scheduling is done quickly and efficiently. This frees up travel business staff to focus on more strategic tasks, such as developing marketing campaigns and building customer relationships.
- Sales Management: Agents are able to manage travel business activities by tracking leads, opportunities, and deals. This can help businesses identify the most profitable leads and prioritize them for follow-up.
- Marketing Campaigns: It also helps travel businesses design and execute targeted marketing campaigns based on customer data. By analyzing customer preferences and behaviour, travel businesses can develop customized offers and promotions that are more likely to resonate with their target audience.
- Provide Better Customer Support: The TravServer CRM software helps travel businesses provide better customer service by tracking customer interactions and feedback, identifying areas for improvement and responding quickly to customer complaints or concerns.
- Simplify Booking Processes: With a CMS tool, travel businesses can automate booking processes, allowing customers to book flights, hotels, and tours online without the need for human interaction. This can help reduce errors and improve efficiency, resulting in faster booking times and happier customers.
- Analyze Business Performance: It provides valuable insights into business performance, allowing travel businesses to track metrics such as revenue, customer retention, and conversion rates. This information can be used to identify areas for improvement and make data-driven decisions to grow the business.